Privacy Policy

Tru-Kote Roofing Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Request a quote or estimate
• Contact us via phone, email, or web form
• Schedule a service appointment
• Subscribe to our newsletter or communications
• Submit testimonials or reviews

This information may include:

• Name and contact information (email, phone, address)
• Property address for service location
• Project details and specifications
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website
• Geographic location (general area)

2. Use of Information

We use the information we collect to:

• Provide, maintain, and improve our roofing services
• Process requests, quotes, and appointments
• Communicate with you about projects and services
• Send promotional materials (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized activity

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our business (e.g., payment processors, email services)
• Business Partners: Manufacturers and suppliers as needed for project completion
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Services

Our website may use third-party services:

• Google Analytics: For website usage analysis (Google Privacy Policy)
• Google reCAPTCHA: For spam prevention
• Social Media: Links to our social media profiles

These third parties have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correct: Request correction of inaccurate or incomplete information
• Delete: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Customer records may be retained for the duration of our business relationship and for a reasonable period thereafter for warranty, legal, and accounting purposes.

10. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you may request information about the personal information we have collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.